PRATALA, E. .; SUPRIYADI, Y. N. .; SARAGIH, G. S. . ANALISIS SERVQUAL DAN IMPORTANCE PERFORMANCE ANALYSIS PADA JALAN TOL RUAS CENGKARENG-BATUCEPER-KUNCIRAN . Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance, [S. l.], v. 3, n. 3, p. 2637–2649, 2023. DOI: 10.53363/bureau.v3i3.350. Disponível em: https://bureaucracy.gapenas-publisher.org/index.php/home/article/view/350. Acesso em: 23 feb. 2024.